著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) 南 知惠子,Knowledge management strategy in Sales Force and Customer Relationship Management,Japan Marketing Journal 89,,,2003,,,4-17,https://cir.nii.ac.jp/crid/1010000781801027207,