著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) 長沢 伸也,"Managerial Characteristic and Customer Experience at the Long-standing Company of Kyoto Inn ""Tawaraya""",Proceedings of 6th International Symposium on Management Engineering 2009,,,2009,,,1-8,https://cir.nii.ac.jp/crid/1010000782069433728,