著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI)
,A Behavior-Based Approach for Analyzing Knowledge-Process Dynamics,Journal of Service Science and Management,,,2013,6,,160-169,https://cir.nii.ac.jp/crid/1010000782144155522,