著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) ,Use of Satisfaction-Satisfaction Matrix (SSM) to Evaluate E-Government Services from the Perspectives of Japanese Citizens and Government,Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013).,,,2013,1,,,https://cir.nii.ac.jp/crid/1010000782206134021,