著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) "平田, 燕奈",Service characteristics and customer satisfaction in the container liner shipping industry,Asian Journal of Shipping and Logistics,2092-5212,Elsevier B.V.,2019-03,35,1,24-29,https://cir.nii.ac.jp/crid/1050575520345366528,https://doi.org/10.1016/j.ajsl.2019.03.004