著者名,論文名,雑誌名,ISSN,出版者名,出版日付,巻,号,ページ,URL,URL(DOI) "平田, 燕奈",Service recovery and customer satisfaction in container liner shipping industry - an ordered logit approach,International Journal of Shipping and Transport Logistics,1756-6517,Inderscience,2020-11-10,12,6,563-575,https://cir.nii.ac.jp/crid/1050856995322104064,