著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Friedman, Nancy J.",Telephone skills from A to Z : the telephone doctor phone book,Rev. ed,Thomson/Course Technology,2000,A Fifty-minute series book,,1560525800,,https://cir.nii.ac.jp/crid/1130000793729711616