著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Owen, Tim",Success at the enquiry desk : successful enquiry answering -every time,Rev. ed,Library Association Publishing,1997,The successful LIS professional,,1856042634,,https://cir.nii.ac.jp/crid/1130000793937903104