著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Schwarz, Sven",Service innovation : evaluation of service innovations during exploitation and development,,Kovač,2014,Schriftenreihe Studien zur Wirtschaftsinformatik,,9783830077930,,https://cir.nii.ac.jp/crid/1130000794058725632