著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Schumann, Jan H. and Wangenheim, Florian von",The impact of culture on relationship marketing in international services : a target group-specific analysis in the context of banking services,1st ed,Gabler,2009,Gabler research,,9783834920188,,https://cir.nii.ac.jp/crid/1130000794441863296