著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Bleuel, William H. and Bender, Henry E.",Product service planning : service-marketing-engineering interactions,,AMACOM,1980,AMA research study,,0814435009,,https://cir.nii.ac.jp/crid/1130000794489543424