著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Goldenberg, Barton J.",CRM in real time : empowering customer relationships,,Information Today,2008,CyberAge books,,9780910965804,,https://cir.nii.ac.jp/crid/1130000794520557568