著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Goetsch, David L. and Davis, Stanley","Quality management : introduction to total quality management for production, processing, and services",5th ed,Pearson Prentice Hall,2006,,,0131189298,,https://cir.nii.ac.jp/crid/1130000794653296128