著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Steele, Eric H.","Fraud, dispute, and the consumer : responding to consumer complaints",,American Bar Foundation,1975,Research contributions of the American Bar Foundation,,,,https://cir.nii.ac.jp/crid/1130000794702830720