著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Klassen, Robert David and Menor, Larry J.",Cases in operations management : building customer value through world-class operations,,Sage Publications,2006,The Ivey casebook series,,1412913713,,https://cir.nii.ac.jp/crid/1130000794891147008