著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Bateson, John E. G.",Managing services marketing : text and readings,,Dryden Press,1989,The Dryden Press series in marketing,,0030081475,,https://cir.nii.ac.jp/crid/1130000795068300032