著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Grönroos, Christian and Sheth, Jagdish N. and Ballantyne, David and Payne, Adrian and Saren, Michael and Varey, Richard",Relationship marketing,,Sage,2013,Legends in marketing,,,,https://cir.nii.ac.jp/crid/1130000795284403584