Author,Title,Edition,Publisher,Year,Series,Number,ISBN,ISSN,URL "Turner, G. R. and Hadfield, R. P. and Royal Society of Chemistry (Great Britain). Industrial Division. North West Region",Total quality management in the chemical industry : strategies for success,,Royal Society of Chemistry,1994,Special publication,,0851866247,,https://cir.nii.ac.jp/crid/1130000795415837056