著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Thomson, Kevin M.",Managing your internal customers : the key to getting better results,,Pitman Pub.,1993,Financial Times/Pitman Publishing,,027360161X,,https://cir.nii.ac.jp/crid/1130000795451322496