著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Bielskas, Amanda and Dreyer, Kathleen M.",IM and SMS reference services for libraries,,Facet,2012,The tech set,,9781856048446,,https://cir.nii.ac.jp/crid/1130000795598131328