著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Gerdewal, M. Tarek",A business communication design for information technology (IT) organizations based on information technology infrastructure library (ITIL),,Kovač,2015,Schriftenreihe Studien zur Wirtschaftsinformatik,,9783830084327,,https://cir.nii.ac.jp/crid/1130000795643208064