著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Hassin, Refael and Haviv, Moshe",To queue or not to queue : equilibrium behavior in queueing systems,,Kluwer Academic,2003,International series in operations research & management science,,1402072031,,https://cir.nii.ac.jp/crid/1130000795998484608