著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Epstein, Joyce and European Foundation for the Improvement of Living and Working Conditions","Providing information about urban services : issues, problems and practices in informing consumers about public services",,"European Foundation for the Improvement of Living and Working Conditions,Office for Official publications of the European Communities",1987,The Information booklet series,,928257069X,,https://cir.nii.ac.jp/crid/1130000796272681344