著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Wood, Gill and Chesseman, Alison",Customer communications in marketing,,Butterworth-Heinemann,2001,The official CIM coursebook,,"0750653035,0750657006",,https://cir.nii.ac.jp/crid/1130000796322376960