著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Cunningham, Lynne",The quality connection in health care : integrating patient satisfaction and risk management,1st ed,Jossey-Bass Publishers,1991,Jossey-Bass health series,,1555423329,,https://cir.nii.ac.jp/crid/1130000796410413312