著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Laughlin, Sara and Wilson, Ray W.","The quality library : a guide to staff-driven improvement, better efficiency, and happier customers",,American Library Association,2008,ALA editions,,9780838909522,,https://cir.nii.ac.jp/crid/1130000796525629824