著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Ford, Jeffrey Duane and Ford, Laurie",The four conversations : daily communication that gets results,,Berrett-Koehler Publishers,2009,A BK business book,,9781576759202,,https://cir.nii.ac.jp/crid/1130000796563043584