著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Hill, Arthur V.",Field service management : an integrated approach to increasing customer satisfaction,,Business One Irwin,1992,The Business One Irwin/APICS library of integrated resource management,,155623547X,,https://cir.nii.ac.jp/crid/1130000796900624384