著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Liu, Qizhang and Goh, Mark",TA-Q-BIN : service excellence and innovation in urban logistics,,Springer,2015,Management for professionals,,9789812876720,,https://cir.nii.ac.jp/crid/1130000796922598528