著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Lutgen-Sandvik, Pamela and Sypher, Beverly Davenport","Destructive organizational communication : processes, consequences, and constructive ways of organizing",,Routledge,2009,LEA's communication series,,9780415989947,,https://cir.nii.ac.jp/crid/1130000796981059072