著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Payne, Adrian and Chartered Institute of Marketing",Relationship marketing for competitive advantage : winning and keeping customers,,Butterworth-Heinemann,1995,The Marketing series,,075062020X,,https://cir.nii.ac.jp/crid/1130000797075945344