著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Kosaka, Michitaka and Shirahada, Kunio",Progressive trends in knowledge and system-based science for service innovation,,Business Science Refference,2014,"Advances in marketing, customer relationship management, and E-services (AMCRMES) book series",,9781466646636,,https://cir.nii.ac.jp/crid/1130000797136479744