著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Gault, Edgar H. and Goodman, Charles S. (Charles Schaffner)",The control customer returns : a critical examination of store policies in handling returns in department and specialty stores,,"University of Michigan, Schood of Business Administration, Bureau of Business Research",1942,Michigan business studies,,,,https://cir.nii.ac.jp/crid/1130000797258431232