著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Serban, Andreea M. and Luan, Jing",Knowledge management : building a competitive advantage in higher education,,Jossey-Bass,2002,New directions for institutional research,,0787962910,,https://cir.nii.ac.jp/crid/1130000797600544128