著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Shapiro, Benson P. and Moriarty, Rowland T. and Marketing Science Institute","Support systems for national account management programs : promises made, promises kept",,Marketing Science Institute,1984,Report,,,,https://cir.nii.ac.jp/crid/1130000797676951808