著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Burnham, Thomas and Marketing Science Institute","Developing customers, products, and markets for services : the Hyatt Harborside Hotel, Boston, Massachusetts, December 7-8, 1995 : conference summary",,Marketing Science Institute,1996,Report,,,,https://cir.nii.ac.jp/crid/1130000798055129728