著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Jauhari, Vinnie and Dutta, Kirti","Services : marketing, operations, and management",,Oxford University Press,2009,Oxford higher education,,9780195689082,,https://cir.nii.ac.jp/crid/1130000798161160960