著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Grisaffe, Douglas B. and Kumar, Anand",Antecedents and consequences of customer value : testing an expanded framework,,Marketing Science Institute,1998,Report,,,,https://cir.nii.ac.jp/crid/1130000798243165056