著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Brinkman, Rick and Kirschner, Rick",Dealing with difficult people : 24 lessons for bringing out the best in everyone,,McGraw-Hill,2003,McGraw-Hill professional education,,9780071416412,,https://cir.nii.ac.jp/crid/1130000798342137856