著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Fearn-Banks, Kathleen",Crisis communications : a casebook approach,,Lawrence Erlbaum Associates,1996,LEA's communication series,,"0805819215,0805819223",,https://cir.nii.ac.jp/crid/1130000798343687680