著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Johnson, Richard S. and Kazense, Lawrence E.",TQM : the mechanics of quality processes,,ASQC Quality Press,1993,ASQC total quality management series,,0873892259,,https://cir.nii.ac.jp/crid/1130282268751236480