著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Keltner, John W.","The management of struggle : elements of dispute resolution through negotiation, mediation, and arbitration",,"Hampton Press,Speech Communication Association",1994,SCA applied communication publication program,,1881303438,,https://cir.nii.ac.jp/crid/1130282268812737664