著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Kelly, Diane L and American College of Healthcare Executives. Foundation",Applying quality management in healthcare : a process for improvement,1st Indian edition,Pentagon Press,2006,Encyclopaedia of quality management in hospital & health-care administration,,,,https://cir.nii.ac.jp/crid/1130282269087325184