著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Crandall, Richard E. and Crandall, William",New methods of competing in the global marketplace : critical success factors from service and manufacturing,,CRC Press,2008,Series on resource management,,9781420051261,,https://cir.nii.ac.jp/crid/1130282269165944960