著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Deshpande, Rohit",Creating customer-centric cultures : lessons from high-performance organizations,Ver. 1.0,Harvard Business School Pub.,2005,Faculty seminar series : Great ideas from business thought leaders,,,,https://cir.nii.ac.jp/crid/1130282269219523072