著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Fearn-Banks, Kathleen",Crisis communications : a casebook approach,4th ed,Routledge,2011,LEA's communication series,,9780415880589,,https://cir.nii.ac.jp/crid/1130282269337142656