著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Bustard, David and Kawalek, Peter and Norris, Mark",Systems modeling for business process improvement,,Artech House,2000,Artech House computing library,,1580530508,,https://cir.nii.ac.jp/crid/1130282269379203584