著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Moon, Youngme and Quelch, John A.",Starbucks : delivering customer service,Rev. [ed.],Harvard Business School Pub.,2006,Harvard Business School,,,,https://cir.nii.ac.jp/crid/1130282270129832832