著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL
"Oliver, Dave and Romm-Livermore, Celia and Sudweeks, Fay",Self-service in the Internet age : expectations and experiences,,Springer,2009,Computer supported cooperative work,,9781848002067,,https://cir.nii.ac.jp/crid/1130282270172551680