著者名,書名,版表示,出版者名,出版年,シリーズ名,番号,ISBN,ISSN,URL "Fraß, Alexander and Schoeneberg, Klaus-Peter and Albors Garrigós, José",Achieving brand loyalty in China through after-sales services : with a particular focus on the influences of cultural determinants,,Springer Gabler,2016,Business analytics,,9783658143664,,https://cir.nii.ac.jp/crid/1130282270339298944